Intuit, a significant player in the business sector, has made a strategic decision to downsize its workforce by 17%, affecting approximately 3,000 employees globally. This move is part of the company’s efforts to simplify operations, with a particular focus on enhancing its capabilities in artificial intelligence (AI).
CEO Sasan Goodarzi emphasized the importance of reducing complexity within the organization to drive growth and achieve key objectives, such as expanding their “AI-native platform.” The company aims to leverage data, AI technologies, and human expertise to deliver exceptional value to customers.
As part of the restructuring, Intuit will eliminate management positions, reduce redundant roles, and close offices in Reno, Nev., and Woodland Hills, Calif. Additionally, the company plans to optimize its investments by scaling back on Mailchimp and streamlining operations between TurboTax and Credit Karma following their integration.
While specific details on the impact in Canada were not disclosed, Intuit has offices in Toronto and previously had a presence in Edmonton before a round of layoffs in 2024. As of July 31, 2025, the company had approximately 18,200 employees across seven countries.
The affected employees were informed of the changes on Wednesday. This action by Intuit aligns with a trend of job cuts in the industry, with other major companies like Amazon, Block, and Pinterest also announcing layoffs, some attributed to AI-related factors.
Intuit has entered into agreements with AI startups Anthropic and OpenAI to incorporate their technologies into its software solutions, enhancing personalized services in tax, finance, accounting, and marketing. The restructuring is expected to incur about $300 million in charges but is anticipated to contribute to an increase in annual revenue projections to between $21.34 billion US and $21.37 billion US.
